Freequently Asked Questions
  • Is it safe to travel to Tanzania due to COVID-19?
    The government of Tanzania has removed mandatory 14-day quarantine requirements for visitors on arrival, as well as the requirement for a negative COVID-19 test.Tanzania is implementing temperature screening for passengers on arrival. If you show symptoms of COVID-19 on arrival, you may undergo enhanced screening and be required to take a Covid test, followed by a possible 14-day self-isolation.
  • What official documents do I need to travel to Tanzania?
    You will require a passport valid for at least six months after your date of entry. If you are arriving from a country in which Yellow Fever is endemic (such as Kenya), you will require an immunization certificate or health card. Citizens of the UK, the US, Canada, Australia, and most countries in the EU, need a tourist visa to enter Tanzania. Application details and forms can be found on Tanzanian Embassy web sites. As with all visa matters — contact your local Tanzanian Embassy for the latest information.
  • How safe is it to travel in Tanzania?
    Tanzania is a safe country to travel in. Tanzanians are warm-hearted and generous people and are eager to help and assist visitors. As in all countries, a little common sense goes a long way and reasonable precautions should still be taken, such as locking valuables in the hotel safe, do not carry a lot of camera equipment especially in the major cities, do not wear too much jewellery, do not carry large amounts of cash on your person etc. Guides will monitor your safety in cities and in the game areas. From time to time generalized travel statements are issued concerning travel conditions in the area.
  • How safe is the water and food in Tanzania?
    It is best to drink bottled water when travelling through Tanzania – numerous brands are widely available and served in all restaurants and lodges. Steer clear of ice, raw vegetables, and salads when eating at street restaurants. High-end restaurants will clean their produce in antiseptic solution, but to be on the safe side, fruit and vegetables should always be washed and peeled. Try to avoid eating in empty restaurants – the food may have been sitting out for some time – and order your meat well done. On the coast, seafood and fish are usually fresh, but make sure everything is well-cooked.
  • Typical food in Tanzania?
    In Tanzania’s towns and villages, the food is usually simple. Plain grilled meat, nyama choma, is very popular, and often served with sauce, rice, chips, or ugali (cornmeal). Indian cuisine is also wide spread. The locally brewed beer is good, including Serengeti, Safari, Kilimanjaro, mbege (home-brew from the Chagga people) and banana beer; imported beers (e.g. Tusker from Kenya) and wine are also excellent. 
  • What is the Tanzania currency?
    The official unit of currency is the Tanzanian shilling (TZS), divided into 100 cents. Notes are issued as TSh10,000; 5000; 1000; 500; 200 and 100. Coins are issued as TSh100; 50; 20; 10, 5 and 1.The tourism industry prices everything in US Dollars and they are the preferred unit of currency. Major currencies can be exchanged in Moshi Town. Foreign exchange bureaux in the main town usually offer a better rate on traveller’s cheques than do the banks. ATMs are available also.See at for the latest exchange rates.
  • What about electricity in Tanzania?
    Electricity in Tanzania is 220-240V AC, 50 Hz. Plugs have 3 flat-pinned prongs (UK type) and adaptors are available to buy in Moshi Town.
  • What is your cancellation policy?
    Room reservations may be canceled up to 72 hours prior to arrival and submitted in writing to Forest Hill with a cancellation fee of 20% of the total booking value. If cancellation occurs within 72 hours of arrival, full cancellation fee including room tax and board basis will be charged. In case of a no-show, full cancellation fee including room tax, board basis will apply. Date changes inside of the cancellation policy are considered a cancellation and a re-booking, and as such, are subject to cancellation damages. The daily cancellation fee will not be contingent on Hotel’s occupancy for the nights for which rooms are cancelled. Should you fail to pay the cancellation fee, Hotel may cancel your billing privileges and/or this agreement, at Hotel’s sole discretion, without any obligation or liability whatsoever. No refunds will be provided for early departure. The cancellation policy may be changed by Hotel at any time at the Hotel’s sole discretion.